LEGAL

Privacy Policy

How we collect, use and protect your personal information.

Avista Law Ltd trading as Avista Solicitors ("we", "us"), company number 13353388, of 101E Peel House, 34-44 London Road, Morden, Surrey, SM4 5BT is the data controller for personal information collected through www.avistasolicitors.co.uk and in the course of providing our legal services. We are registered with the Information Commissioner's Office (ICO registration ZB099539). We process personal data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.

1. Information we collect

We collect the information you give us when you contact us, complete our contact or newsletter forms, or instruct us. This may include your name, contact details, details of your matter, deadlines or hearing dates and, where relevant to your matter, identity and immigration documents or other sensitive information you choose to provide.

2. How we use your information

  • to respond to your enquiry and provide legal advice and representation;
  • to carry out identity and anti-money-laundering checks and to manage billing;
  • to comply with our legal and regulatory obligations, including those of the Solicitors Regulation Authority;
  • to send updates you have subscribed to (you can unsubscribe at any time).

3. Sharing your information

We keep client information strictly confidential. We only share it where necessary to act for you or where required by law — for example with courts and tribunals, the Home Office, other professionals or experts instructed in your matter, or our regulators. We never sell your personal data.

4. Security and retention

We use appropriate technical and organisational measures to protect your information against loss, misuse or unauthorised access. We keep personal data only for as long as necessary for the purposes above and to meet our legal, regulatory and insurance requirements.

5. Your rights

You have the right to access, correct or erase your personal data, to restrict or object to its processing and to data portability. To exercise these rights, please email mail@avistasolicitors.co.uk or call 020 3773 5166. If you are unhappy with how we handle your data, you may complain to the Information Commissioner's Office at ico.org.uk.

6. Changes to this policy

Avista Solicitors may update this privacy policy from time to time. The current version will always be available on this page.